Data Viz. Specialist & Data Storyteller
​My journey started in 2017 when I first moved to Canada. That first year, I joined the Brick as a customer service representative and moved on to work at RBC for a little over 6 years, where I started as a Client Advisor and held various roles in different communities and business units until Aug 2024. Now, I am ready for a new challenge!​​
Work Experience
Aug 2021 - Aug 2024
RBC Royal Bank
Nov 2019 - Aug 2021
RBC Royal Bank
Jan 2025 - Present
HSB Canada (A MunichRe Company)
Jul 2024 - Apr 2025
MEMO Data Visualization Team
May 2024 - April 2025
BITSoc, Ontario Tech University
Sep 2023 - Aug 2024
Ontario Tech University
Solutions Specialist Intern
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Spearheaded the setup of collaborative workspaces and onboarding materials for two major transformation initiatives for Underwriting & Inspections teams, streamlining team coordination and access to resources
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Played a key role in the setting up the National Underwriting Platform by designing training materials, translating content into French using AI tools, and developing interim reporting dashboards
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Supported enterprise-wide adoption of AI tools, preparing business case, securing over 100 licenses and designing targeted workshops to enhance user productivity and task automation
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Assisting Business Project Manager with project coordination by building tracking tools and aligned cross-functional teams on technical requirements using project trackers on project sites
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Initiated and led community-building efforts including social events, sponsorship activities, and the launch of the Reading Nook and AI Centre of Excellence (ACE) to foster employee growth and innovation
President
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Represent nine sub-associations and 2000+ students at the global, national, local and university level.
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Lead a team of 10+ individuals to develop initiatives like leadership training, peer mentorship and socials.
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Strategically collaborate with partners in the faculty council, student union and to execute our networking events.
Research Assistant
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Research supporting data and complete the visualization using Mapbox, flowcharts and diagramming.
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Synthesize, analyze and present research information to various project stakeholders.
Teaching Assistant (Information Systems)
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Conducting weekly office hours and SAP/ERP lab, grading quizzes, tests and providing feedback to 150+ students.
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Actively took student feedback and assisted professor to modify the course elements to enhance course benefits
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Covered topics: Big Data, AI, Cloud Computing, eCommerce, Information Ethics and Cybersecurity
Senior Operations Enablement Officer
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100% correct response rate and a Business Process Survey score of 98.29% exceeding client expectations.
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Support subject matter experts in business processes improvements by identifying deviants and gaps in our policies.
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Consult advisors on execution, monitoring and optimization of business processes.
Banking Advisor
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Exceeded team sales goal by 102.53% and ensured a Net Promoter Score (NPS) of 82.5%.
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providing financial consulting and quantitative banking analysis.
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Requirement Analysis Engaged with clients to conduct requirement analysis and, offer tailored advice and solutions
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Maintained relationships with partners to work as one RBC team and make appropriate referrals.
Education
Sep 2022 - April 2025
Ontario Tech University, ON
Jan 2017 - April 2019
Lakeland College, AB
B. Com – Technology Management
President's Honor List X 5 3.97/4.30 GPA
Business Administration Diploma in Accounting
Dean's Honor List 3.52/4.00 GPA
Some Kind Words
Highlights
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